Privacy Statement
Essent is convinced that protecting the privacy of customers and visitors to its website is crucial to the company's activities.
Accordingly, we handle and protect the personal details of customers and visitors with the greatest possible care. Essent complies fully with all the requirements of the Data Protection Act. The entity responsible for our data processing is Essent N.V., in Arnhem. In accordance with the provisions of the Data Protection Act, we report the data processing to the Dutch Data Protection Authority, whose office is in The Hague.
Essent and other websites
Essent's website contains several links to third-party websites. We cannot accept any responsibility, however, for the way in which these parties handle your data. Please read the privacy statement, if provided, on any website you visit via our website.
User click behaviour
Essent's website retains general visit data, such as the most requested pages, with no identification of who the visitors were. The purpose is to optimise the structure of our website. We can also use this type of data to provide more information on the website, thus enabling Essent to further optimise the services it supplies to you.
Use of cookies
Essent uses cookies in its service offering on the website. A cookie is a small data file that is stored on your computer’s hard disk. Essent uses cookies only temporarily. These cookies contain no personal data and our sole purpose for using them is to make the Essent website more visitor-friendly. Essent also uses a special cookie that enables our website to recognise you on your next visit to Essent.nl. This special cookie makes it possible to tailor the website to your needs. In other words, a tool to make your use of the website still more comfortable. Even if you have set your browser to block the use of cookies, this will not stop you from accessing most sections of our website.
Processing of personal data
In connection with the provision of services, Essent records relevant data if you sign up to receive electricity, purchase additional services from us or contact the company for some other reason. Essent uses the data for fulfilling its agreements and providing services, as well as for keeping customers up to date with information on new and existing products and services. In doing so, Essent does its best to consider customer preferences. If you would rather not receive information on new products and services, you can have your personal data blocked against this use.
Changes
Essent reserves the right to make changes to its privacy statement. Please check this regularly in connection with Essent's policy on privacy.
Questions
Should you have any questions or remarks regarding the privacy policy of Essent, please feel free to contact us.